Support
Can't find your answer? Email support@cardmeapp.com. In the app, tap the profile icon on the Cards tab, then Contact Us — the email opens with your app version and device already filled in, which helps us fix things faster.
Getting started
How does CardMe choose the best card?
It works out what you're buying — from the store you're at on Nearby, or the category you pick in Card Finder — and ranks the cards in your wallet by the rewards each one earns there. If you've said you prefer cash back or points, that's taken into account too.
How do I add or remove cards?
On the Cards tab, go to Wallet and tap +. Tap + next to Your cards to add cards, or tap your card count to uncheck the ones you no longer carry.
My card isn't listed.
On the Cards tab, go to Wallet and tap +, then the ? button at the top. Tell us the bank and the card's name, so we can add it.
Can I use CardMe without sharing my location?
Yes. Nearby needs your location to see which store you're at, but Card Finder on the Cards tab lets you pick a category yourself. You can change location access any time in iOS Settings.
Account and privacy
How do I delete my account?
Tap the profile icon on the Cards tab, then the gear next to your email, and choose Delete account. It permanently deletes your profile, your cards and everything else tied to your account, and it can't be undone.
Privacy and terms
How we handle your information is in the Privacy Policy. The rules for using CardMe are in the Terms of Service.
Contact
CardMesupport@cardmeapp.com